TERRA VISION CARE COVID-19 UPDATE

 

 

 

Due to COVID-19, our office currently operates by appointment only (Tues-Fri). This includes eye exams, order pick-ups, frame selection, adjustments, etc. Please call 403-719-5590, or email , or use our online booking to book appointments.

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By limiting the number of people in the clinic, we limit the spread of COVID-19. It also allows us to schedule disinfecting periods between patients. Please RESCHEDULE if you have any symptoms of COVID-19, if you (or anyone in your household) has travelled outside Canada in the last 14 days, or if you believe you’ve been exposed to COVID-19. Terra Vision Care supports the Government of Canada’s public health recommendations and have implemented them in our new protocols.

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NEW PROTOCOLS:

• All visits are by appointment only to avoid crowding (eye exams, order pick-ups, frame selection, adjustments, etc)

• When you arrive, please wait in your vehicle and call tel:+14037195590 so we know you have arrived. We will let you know when you are able to come in based on office capacity.

• Masks with at least two layers must be worn inside the office by anyone 3 years and older. Homemade masks are ok. Masks will also be available for purchase.

• Hand-washing/sanitizing is required by every visitor upon entry into our office

• Please leave any unnecessary items outside

• Only those with appointments may attend – no guests. For children exams, 1 parent is allowed to attend the exam.

• Please go to: http://www.terravisioncare.ca/terra-vision-care-forms
          A COVID-19 screening questionnaire is required for all visits
          If you are a new patient, please fill out our new patient form and send it back by email before your appointment date

• Frame selection will be done with 1-on-1 help so that we may monitor which frames will require disinfection

• Payment by credit card/Interac/e-transfer is preferred. Please refrain from using cash.
  
  We thank you for your help as we adopt ways to keep everyone safe.

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